Terms
Terms & Conditions
By using Fito, you agree to the following terms.
Terms overview
A concise view of the rules that keep the marketplace fair.
Clear rules for a trusted marketplace.
Orders are accepted once payment is confirmed. Pricing, availability, and delivery estimates are subject to change.
Sellers are responsible for accurate product descriptions and fulfillment. Fito facilitates payments and dispute resolution.
Users must provide accurate account details and comply with marketplace guidelines.
Respect the platform.
Use the marketplace responsibly and communicate with sellers in good faith.
Abusive behavior, fraud, or repeated policy violations may result in account suspension.
Highlights
- All content and brand assets are protected.
- Accounts may be suspended for policy violations.
- Refunds follow the posted return policy.
Payments and privacy.
Transactions are processed securely. Taxes and duties are calculated at checkout when available.
We only use your data to fulfill orders, support you, and improve the marketplace.
Policy detail
Transparent payments, fair disputes, and clear expectations.
Marketplace rules
Respect sellers and adhere to platform policies.
Content rights
Images and copy are owned by creators and Fito.
Disputes
We mediate disputes and enforce fair outcomes.
User responsibilities
Keep your account secure, provide accurate shipping details, and review product listings before purchase.
Misuse of the platform, fraudulent activity, or abusive behavior may result in account suspension.
Seller obligations
- Provide accurate product descriptions and clear production timelines.
- Respond to customer messages within 2 business days.
- Fulfill orders or notify customers of delays promptly.
Legal highlights
Payments
Transactions are processed securely. Taxes and duties are calculated at checkout when available.
Privacy
We only use your data to fulfill orders, support you, and improve the marketplace.
Chargebacks
Chargebacks are reviewed in accordance with payment provider requirements.
Governing law
These terms are governed by the laws of Kosovo.