Returns
Return policy
We accept returns on eligible items within 14 days of delivery.
Packaging guide
Keep tags and original packaging to speed up inspection.
Returns, clearly explained.
Items must be unworn, unwashed, and in original packaging. Made-to-order pieces are final sale unless defective.
Start a return by contacting support with your order number. We will provide a return label and instructions.
Refunds are processed to the original payment method within 7-10 business days after inspection.
Simple steps, no surprises.
Returns are reviewed quickly. You will receive updates when the package is scanned and inspected.
Exchanges are possible on eligible sizes when stock is available.
Return steps
- Contact support with your order ID.
- Pack the item and attach the return label.
- We inspect and issue the refund.
International returns.
We provide return labels for most regions. Customs fees are not refundable and may be deducted from your return.
If you have a concern about duties or carrier drop-off, contact support before shipping the item back.
Label + tracking
Track your return at every step with automatic updates.
Processing time
Refunds are issued within 7-10 business days.
Final sale
Made-to-order items are final sale unless defective.
Condition
Items must be unworn and in original packaging.
Eligibility
Returns are accepted on ready-to-ship items. Custom, personalized, and made-to-order pieces are final sale unless defective.
If a product arrives damaged, we will replace or refund it after verifying the claim.
Packaging guide
- Keep the original tags attached.
- Place items in the original dust bag or packaging.
- Include your return authorization email in the box.
FAQ
Can I exchange an item?
Yes, if the item is eligible. Contact support with your order ID and desired size.
What about international returns?
We provide labels for most regions. Customs fees are not refundable.
How do I track my refund?
We will email you once the refund is issued to your original payment method.
Damaged or incorrect item
Send photos within 48 hours of delivery so we can resolve it quickly.